Everything You Need to Know about Voicemail Messages: Types, Uses, and Benefits

A voicemail message is an important and convenient tool for staying connected when you're busy or unavailable. When someone calls you and you can't answer, they can leave a message on your auto attendant system. This system records all messages for you to listen to them later. This means you can catch all important calls and business opportunities. You can create call-answering messages for various situations and purposes with our voicemail greeting generator.

Business Voicemail Messages

A business phone message is a pre-recorded message for a company or professional. It can make you or your company look more professional. It is typically concise, informative, and welcoming.

Companies can include all the information callers need to know, such as hours of operation, contact information, and products & services. For example,

Professionals, like doctors or legal consultants, can provide essential details about their availability, contact information, and services. For example,

Corporate voicemail greetings can make a good impression on callers. They show that you are reliable and trustworthy. Greeting with welcoming messages can improve customer satisfaction and loyalty. Plus, this can help to manage your workflow. You can work on other urgent tasks and respond to the call later.

This also saves callers time as they can leave a message instead of waiting on hold. It sets clear expectations and reduces frustration for callers. They know that their calls will be returned.

Learn more with our complete guide to business voicemail messages.

Personal Voicemail Messages

A personal phone greeting is a friendly message that reflects your personality and engages callers. It allows you to convey your unique style to communicate with friends and family. You can personalize a message, including your name and a brief greeting.

Apart from sharing your name, you can make your callers smile by sharing a joke or favorite quote. For example,

If you're on vacation, you can keep callers informed by sharing your travel plans, and return date, or even adding background music. For example,

Personal voicemail greetings allow you to show your own personality. Adding a personal touch makes the relationship between you and your callers stronger. It also makes your audio recording more memorable.

Showing your personality in messages makes callers feel connected and important. Plus, it helps callers feel like they're reaching out to a real person. This encourages them to leave a message.

Discover how to craft your personal voicemail message.

On-Hold Messages

An on-hold voicemail message is a pre-recorded audio message that plays when callers are on hold. It keeps callers engaged, informed, and entertained while waiting for support.

You can create a message with on-hold music for phone systems to thank callers for their patience and to let them know that their call is important. For example,

You can catch callers' interest and keep them engaged by announcing a new product launch or offering special promotions. For example,

Well-crafted messages with background music can reduce frustration and make the wait time more enjoyable. These messages reduce the perceived time callers are on hold. They also help to increase brand awareness and sales.

The on-hold voice recordings help reduce stress and anxiety. Plus, callers can learn new things, such as product features, company news & updates, and new product releases.

Access our dedicated page to on-hold messages.

Voice Prompts / IVR Messages

An interactive voice response (IVR) system is a system that uses automated voice prompts to interact with callers. It provides callers with information and assistance without the need to speak to a live agent. You can create many automatic phone menus and let callers press keys on their phones.

You can route callers to the appropriate department depending on the caller's input, such as sales or returns. For example,

You can let customers perform repetitive tasks on their own, such as checking account balances, transferring money, paying bills, or selecting an option to talk to a real person. For example,

The IVR self-service systems save time and reduce overloaded tasks that live agents have to handle. You and your team will have more time to focus on more complex issues. They can prevent human errors in your workplace.

The systems allow customers to get the information they need quickly and easily. They can resolve many issues on their own without having to wait to talk with you. This makes customers feel more valued and appreciated.

Get detailed information on voice prompts and IVR messages.

Out-of-Hour Voicemail Messages

An out-of-hours voicemail message is a pre-recorded message that lets callers know that you or your businesses are outside of normal business hours.

You can create a voicemail recording to provide information to your customers outside of normal business hours. This message tells them when you will reopen the business and when they can expect a callback. For example,

You can let your callers leave their messages about what they are interested in or what support they need. You can then follow up with these customers the next business day.

This allows you to communicate with customers 24/7. It helps improve the productivity of your business. You can respond to customer inquiries the next day without missing any important opportunity.

Out-of-hours phone greetings can save time as callers don't have to wait until the business is open to speak with someone. This makes callers feel confident to leave a message and reassures them that their message won't get lost or unanswered.

Out-of-Office Voicemail Messages

An out-of-office voicemail recording lets callers know you're away for a short time and when you'll be back. It allows you to set expectations by providing an estimated time of call back or other contact options.

If you are taking a lunch break, your voicemail greeting lets callers know that you are unavailable and will return their call as soon as possible. For example,

If you are in a meeting, you can let callers know that you are not available and will return them when you are finished with your meeting. For example,

The messages show callers that you are professional and respectful of their time. You can still receive important messages from customers even when you're out of the office. It helps avoid getting multiple calls from the same person.

The auto-answer messages can prevent confusion and frustration. They let callers expect a response and reassure them that their messages will be addressed soon. It encourages callers to leave important information to you.

View the complete guide to crafting effective out-of-office voicemail messages.

Extended Absence Voicemail Messages

An extended absence voicemail is a phone answering message that informs callers that you will be unavailable for an extended period, such as for vacation leave, parental leave, or medical leave.

If you are off for vacation, you can provide callers with your return date and contact information for a colleague who can assist them in your absence. For example,

If you're taking medical leave, you can use a pre-recorded voice message to let your callers know how long you're unavailable and provide them with an alternative contact person. For example,

The automated voicemail messages help callers understand your situation. They won't become frustrated when they cannot reach you. They maintain a strong relationship between you and your customers. They also help you reduce anxiety because you won't miss any important calls during extended absences.

Knowing how long you will be unavailable helps callers to plan accordingly. They can adjust their schedules or contact other team members who can help them. Your callers won't get stressed by your absence.

Holiday Greetings and Special Occasions Voicemail Messages

This type of voicemail greeting allows you to connect with customers during times when they are closed, such as during holidays, severe weather events, or other unexpected circumstances.

Businesses often close for holidays such as Christmas, New Year's Day, and Thanksgiving. You can inform callers about when your company will be reopening and spread holiday cheer with callers. For example,

You can inform callers of the closure due to severe weather conditions, such as hurricanes, floods, and snowstorms. You can use a voice message recording to provide them with any necessary safety information. For example,

It shows that you care about customers' time and safety. This improves customer satisfaction for your business. Letting callers know the closure helps you reduce the multiple incoming calls you receive from the same caller.

Being aware of the closure eliminates the disappointment of wasting time when customers reach a closed business. These phone message greetings help to save customers' time and effort on unnecessary trips to closed businesses.

Voicemail messages are an essential tool for effective communication. They allow you to stay connected with others, even when you are unavailable to answer the phone. You can create different pre-recorded voice messages that fit your situations and purposes using AI generated voices. They can help you create a strong relationship with your callers and leave a positive impression. Our services make it easy for you to create the perfect messages. Let's explore how our voicemail recording services can empower your communication experience.