Help & Contact
Find answers to common questions and get in touch with our support team
How does it work?
Creating your professional voicemail greeting is simple and fast with our self-service platform:
Write your script - Type your custom message or choose from our pre-written examples
Select your voice - Pick from dozens of professional voices in multiple languages and accents
Choose background music - Add royalty-free music from our library or choose no music
Listen - Preview your complete recording and add it to your cart when you're satisfied
Purchase and download - Get your recording in MP3 or WAV format immediately after payment
The entire process takes just a few minutes, and you have complete control over every element of your greeting. You can experiment with different combinations of text, voices, and music until you create the perfect message for your business.
Write your script - Type your custom message or choose from our pre-written examples
Select your voice - Pick from dozens of professional voices in multiple languages and accents
Choose background music - Add royalty-free music from our library or choose no music
Listen - Preview your complete recording and add it to your cart when you're satisfied
Purchase and download - Get your recording in MP3 or WAV format immediately after payment
The entire process takes just a few minutes, and you have complete control over every element of your greeting. You can experiment with different combinations of text, voices, and music until you create the perfect message for your business.
Is this a one-time purchase?
Yes, it's a one-time payment with no recurring charges or subscription fees. You pay once per recording and own it forever.
All background music in our library is completely royalty-free, so you can use your voicemail greeting without any additional licensing costs or legal concerns.
Once purchased, the recording is yours to use in any way you want with no restrictions. You can use it unlimited times across any platform, system, or application.
There are no ongoing fees, royalties, or usage limitations.
All background music in our library is completely royalty-free, so you can use your voicemail greeting without any additional licensing costs or legal concerns.
Once purchased, the recording is yours to use in any way you want with no restrictions. You can use it unlimited times across any platform, system, or application.
There are no ongoing fees, royalties, or usage limitations.
Where do I find my invoice?
Your invoice is automatically generated and available at the bottom of the download page after you complete your purchase. You can view, download, and print it directly from there.
What file formats and encoding do you provide?
After payment, you'll be redirected to your download page where you can get your recording(s) in three standard formats that work with most phone systems:
MP3 - The recommended high quality choice if your system supports it (24kHz, 48kbps, Mono)
WAV - Standard format for most business phone systems (16kHz, 16-bit, Mono PCM)
MULAW - Compressed WAV specifically for older telephony systems (8kHz, 8-bit, Mono μ-law)
Need a different format or specific encoding?
We provide free conversion to other formats.
Simply reply to your order confirmation email with your requirements, and our team will convert your recording at no additional cost.
MP3 - The recommended high quality choice if your system supports it (24kHz, 48kbps, Mono)
WAV - Standard format for most business phone systems (16kHz, 16-bit, Mono PCM)
MULAW - Compressed WAV specifically for older telephony systems (8kHz, 8-bit, Mono μ-law)
Need a different format or specific encoding?
We provide free conversion to other formats.
Simply reply to your order confirmation email with your requirements, and our team will convert your recording at no additional cost.
Is the music royalty-free?
Yes, all music in our library is completely royalty-free. There are no additional licensing costs, ongoing fees, or legal concerns when using our background music.
You can use your voicemail greeting with our music for any commercial purpose without worrying about copyright issues or paying extra royalties. The music is included in your one-time purchase price and cleared for all business applications.
This means you can play your greeting to thousands of callers, use it across multiple phone lines, or even use it in other business communications without any legal restrictions.
If you need documentation for legal or compliance purposes, we can provide a certificate confirming the royalty-free status of the music upon request.
You can use your voicemail greeting with our music for any commercial purpose without worrying about copyright issues or paying extra royalties. The music is included in your one-time purchase price and cleared for all business applications.
This means you can play your greeting to thousands of callers, use it across multiple phone lines, or even use it in other business communications without any legal restrictions.
If you need documentation for legal or compliance purposes, we can provide a certificate confirming the royalty-free status of the music upon request.
How do I fix incorrect pronunciation?
You can fix pronunciation issues by using phonetic spelling in your script. Simply spell the name the way it should sound rather than the way it's actually spelled.
For example, if the family name "Gelgood" is being pronounced as "Jelgood", you can write it as "Guelgood" in your text to get the proper pronunciation.
Always use the preview feature to listen to your complete greeting before purchasing. This way you can test different phonetic spellings until the voice pronounces everything correctly.
This technique works for any names - personal names, company names, brand names, or technical terms that might be challenging to pronounce correctly.
For example, if the family name "Gelgood" is being pronounced as "Jelgood", you can write it as "Guelgood" in your text to get the proper pronunciation.
Always use the preview feature to listen to your complete greeting before purchasing. This way you can test different phonetic spellings until the voice pronounces everything correctly.
This technique works for any names - personal names, company names, brand names, or technical terms that might be challenging to pronounce correctly.